Welcome to Metal Body T-Shirt’s FAQ section. Here, you’ll find answers to some of the most commonly asked questions.

Orders and Shipping

Q: How do I place an order?
A: To place an order, browse our selection of t-shirts, select your desired items, choose the size and quantity, and add them to your cart. Proceed to checkout and follow the instructions to complete your purchase.

Q: What payment methods do you accept?
A: We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other payment options as indicated at checkout.

Q: How can I track my order?
A: Once your order is shipped, you will receive an email with a tracking number and a link to track your package. You can also log in to your account on our Site to view your order status and tracking information.

Q: Do you offer international shipping?
A: Yes, we offer international shipping to many countries. Shipping costs and delivery times vary based on the destination. Please check our Shipping Policy for more details.

Returns and Exchanges

Q: What is your return policy?
A: We accept returns within 30 days of purchase for items that are in their original condition, unworn, unwashed, and with all tags attached. Please refer to our Refund and Returns Policy for detailed instructions on how to initiate a return.

Q: How do I return or exchange an item?
A: To return or exchange an item, contact our customer service team at [Your Email Address] with your order number and the reason for your return or exchange. We will provide you with instructions on how to proceed.

Q: How long does it take to process a refund?
A: Once we receive and inspect your returned item, we will process your refund within [7-10] business days. The refund will be issued to the original payment method used for the purchase.

Products and Sizing

Q: How do I know what size to order?
A: Please refer to our size chart available on each product page to find the best fit for you. If you have any questions about sizing, feel free to contact our customer service team for assistance.

Q: Are your t-shirts made from sustainable materials?
A: Yes, we are committed to sustainability and use eco-friendly materials in our products whenever possible. Please check our product descriptions for specific information about materials used.

Q: Can I customize a t-shirt?
A: We currently offer customization options for certain products. Please check our Site or contact us at [Your Email Address] for more information about customization options.

Account and Contact

Q: How do I create an account?
A: To create an account, click on the “Sign Up” or “Create Account” button on our Site and follow the instructions to register. You will need to provide your name, email address, and create a password.

Q: How do I reset my password?
A: If you have forgotten your password, click on the “Forgot Password” link on the login page and follow the instructions to reset your password. You will receive an email with a link to create a new password.

Q: How can I contact customer service?
A: You can contact our customer service team by email at [Your Email Address], by phone at [Your Phone Number], or by using the contact form on our Site. We are here to help with any questions or concerns you may have.